Category 02 · Tracking

Catch the rage clicks killing your conversions

Rage clicks, dead clicks, and errors — the frustration signals that precede a bounce.

539dead clicks on a single site in 30 days — each one a frustrated visitor
// scanning friction.yoursite.com0%
rage clicks● captured
dead clicks● captured
rage scroll● captured
verdict539

CRO9 detects the moments visitors get frustrated: rapid rage clicks, dead clicks on things that look clickable but do nothing, and JavaScript errors that silently break your page. These are the highest-signal predictors of a lost sale, and CRO9 pins them to the exact page and element.

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What does CRO9 track for friction & frustration?

Rage clicks

Three or more rapid clicks in one spot — a clear frustration signal.

Dead clicks

Clicks on elements that look interactive but do nothing.

Rage scroll

Frantic back-and-forth scrolling when a visitor cannot find what they need.

JS errors

Captures script errors and unhandled promise rejections that break the experience.

Friction & Frustration signalBasic analyticsCRO9
Rage clicksNot captured Automatic
Dead clicksNot captured Automatic
Rage scrollNot captured Automatic
JS errorsNot captured Automatic

Why does friction & frustration matter for conversions?

How does CRO9 turn friction & frustration into sales?

01

Detect

The tracker flags rage clicks, dead clicks, and errors in real time.

02

Locate

The Pages view shows which URL and element the frustration happened on.

03

Fix

CRO9 surfaces the highest-friction pages so you fix the biggest leaks first.

One line. Every signal.
<script src="https://www.cro9.com/cro9-tracker.js" data-api-key="YOUR_KEY"></script>

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Frequently asked

What counts as a rage click?

Three or more clicks in the same area within 750ms — a well-established signal of user frustration.

Can it catch broken buttons?

Yes. Dead-click detection surfaces elements that look clickable but do nothing, a common silent conversion killer.

Does it capture JavaScript errors?

Yes — script errors and unhandled promise rejections are recorded so you can fix experience-breaking bugs.

Explore the tracking model

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Sources & further reading

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